Free tool · IacuWise
How to ask a client for a testimonial: message generator
Enter your client's name and what you did together. You'll get a short, natural message that's easy to answer, ready to send by WhatsApp or email.
Your message
Do clients reply with kind words?
IacuVoice turns those messages into clear testimonials, with your client's permission, ready for your site and social. Early access is opening now.
How to ask for a testimonial so clients actually reply
Ask right after a win
The best moment is when your client has just noticed the change: at the end of the program, after a session that helped, or when they thank you. Don't send it with the invoice.
Keep it short and specific
Long requests get ignored. Ask for "two or three sentences" and say where you'll use it.
Give them prompts
Most people don't reply because they don't know what to write. Three simple questions (before, after, who they'd recommend it to) remove the blank page.
Ask for permission explicitly
Before publishing a testimonial, especially a WhatsApp message or DM, make sure your client agrees and ask how they want to be named (full name, initial or anonymous).
Follow up once
If they don't answer, one friendly reminder a few days later is enough. More than that feels pushy.
FAQ
When is the best time to ask for a testimonial?
Right after your client gets a result or thanks you. The experience is fresh and they're most willing to help.
Should I ask by WhatsApp or by email?
Use the channel you already talk on. If you work together over WhatsApp, ask there: replies come faster and sound more natural.
Can I post a client's WhatsApp message or DM?
Only with their permission. Ask if you can use it and how they'd like to be named. Without permission, don't publish it.
What questions get the best testimonials?
Where they were before, what changed afterwards, and who they'd recommend it to. Those three answers give you a clear, believable testimonial.